Smartlook

Smartlook is a comprehensive product analytics platform that uniquely combines quantitative and qualitative insights for websites and native mobile apps. Now part of Cisco, this European-developed solution is trusted by over 2,800 paying organizations worldwide.

The platform stands out by offering session recordings alongside traditional analytics, allowing teams to watch actual user interactions and understand the "why" behind user behavior. Key features include:

• Session recordings with advanced filtering to identify crucial moments
• Event-based analytics to track user actions that matter most
• Funnels that reveal drop-off points with one-click access to recordings
• Heatmaps showing click patterns and scroll behavior
• Behavior flows visualizing user navigation paths
• Crash reports with session context for faster debugging

What makes Smartlook particularly appealing is its ease of implementation - no developer expertise required for setup. The platform integrates seamlessly with 50+ tools in your existing tech stack, making it accessible for growing teams who need powerful insights without complexity.

The combination of visual user recordings with quantitative data helps teams identify conversion bottlenecks, optimize user experience, and fix issues that traditional analytics might miss. Whether you're running an e-commerce site or mobile app, Smartlook provides the context needed to make data-driven decisions that improve user satisfaction and business outcomes.